Crafted with the same precision as your rod. Fair, transparent, and builder-focused.

At Angler Blank Store, we take pride in the quality of our MHX blanks, AFTCO guides, components, and kits. We stand behind every item that leaves our Pascagoula facility, just as you stand behind the rods you build. However, we understand that sometimes a part isn’t quite right for your project. Our Returns & Exchanges policy is designed to be as straightforward and reliable as our products, ensuring you can shop with confidence.

Our Policy At a Glance

  • Return Window: 15 days from the date you receive your order.
  • Condition: Items must be unused, in original packaging, and in resalable condition.
  • Process: Contact us first for a Return Merchandise Authorization (RMA) number.
  • Refunds: Issued to the original payment method within 5-10 business days of receiving your return.
  • Exchanges: We gladly exchange items for a different size or model, subject to availability.
  • Shipping Costs: Original shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the error is ours.
Quick Tip: Please inspect your blanks, guides, grip kits, and components upon arrival. The sooner you identify an issue, the faster we can resolve it.

The Detailed Process: Step-by-Step

Step 1: Initiate Your Request (Within 15 Days)

Email our dedicated support team at [email protected] within 15 days of receiving your order. Please include:

  • Your order number.
  • The product name and SKU (from your order confirmation).
  • The reason for the return or exchange.
  • Whether you desire a refund or an exchange.

    • Step 2: Receive Your RMA Number & Instructions

    We will review your request and, if approved, email you a Return Merchandise Authorization (RMA) number and detailed return instructions. Returns sent without an RMA number cannot be processed.

    Step 3: Pack & Ship Your Return

    Securely pack the item(s) in their original packaging, including all accessories, manuals, and tags. Enclose a copy of your order confirmation or a note with the RMA number clearly written on it. Ship the package to our address:

    Angler Blank Store – Returns
    RMA #: [Your Provided Number] 201 O Conner Street
    Pascagoula, MS 39567
    USA

    We recommend using a trackable shipping service (like USPS, DHL, or FedEx) and retaining your proof of postage.

    Step 4: Our Inspection & Your Resolution

    Once received, our team will inspect the item(s) within 3-5 business days.

    • For Refunds: Upon approval, your refund will be processed.
    • For Exchanges: We will ship the replacement item to you via our standard shipping method. If the requested item is out of stock, we will issue a refund or discuss an alternative.

    Refund Timeline & Method

    Refunds are processed back to your original payment method (Visa, MasterCard, JCB, or PayPal) within 5-10 business days after we receive and approve your return. The timing for the credit to appear on your statement depends on your bank or PayPal’s policies. You will receive an email notification once the refund has been issued.

    Important Exceptions: Non-Returnable Items

    To ensure the safety and quality of specialized products, the following items from our menu are final sale and cannot be returned or exchanged unless they arrive defective or damaged:

    • Custom Cut Blanks: Any rod blank (MHX, Black Hole, CRB) that has been cut or trimmed to custom specifications.
    • Opened Finishing Supplies: Used epoxy, thread, or colorants from the Finishing or Decorative categories.
    • Fly Tying Kits & Materials: Opened packages of feathers, thread, or hooks from Fly Tying Kits due to hygiene and inventory control.
    • Personalized or Assembled Components: Any item from Grip & Handle Kits, Guide Kits, or Components that has been assembled, glued, or otherwise altered from its original state.

    If a non-returnable item arrives damaged or defective, please contact us immediately at [email protected] with photos of the product and packaging.

    Return Request Email Template

    To make the process easier, you can use the template below when contacting us. Simply copy, paste into an email, and fill in the bracketed information.

    Subject: Return/Exchange Request – Order #[Your Order Number] Dear Angler Blank Store Team, I would like to request a [return for refund / exchange] for an item from my recent order. Order Number: [Your Order Number] Product Name: [e.g., MHX Blanks, AFTCO Guides, etc.] Product SKU: [If available from your order email] Reason for Return/Exchange: [e.g., Wrong size, defective part, etc.] I have reviewed the policy and confirm the item is unused and in its original packaging. Please provide the RMA number and return instructions at your earliest convenience. Thank you, [Your Full Name] [Your Shipping Address] [Your Phone Number – Optional]

    Need Help? We’re Here for You.

    Our team of fellow builders understands the importance of having the right component for your project. For any questions about returns, exchanges, or your order:

    Email: [email protected]
    Response Time: We aim to respond within 1-2 business days.

    Please have your order number ready when you contact us for the fastest service.